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02 / Case study

HEYN Engineering

Engineering · Field operations

A platform that takes statutory inspection out of the office and into the field — pairing a calm operations dashboard for the back office with a mobile reporting app built for engineers on site, in basements and up tower cranes, with or without signal.

Client
HEYN Engineering
Year
2026
Services
Operational toolingWeb appMobile appOffline-firstWorkflow
loler.heyn.app/dashboard
HEYN operations dashboard — fleet overview, examinations due and asset health
HEYN mobile examination app — defects step of the on-site inspection flow
Overview

HEYN carry out statutory examinations on tens of thousands of lifting and engineering assets across Northern Ireland. The back office needs a live view of fleet health and what's due; the engineer in the field needs to record what they find — quickly, accurately and without depending on a signal that often isn't there. We built both halves as one system, so a report filed on a phone in a lift shaft shows up on the dashboard the moment it can.

HEYN examination app — step-by-step defects form
/ The app in the field

Reporting that
keeps up with
the engineer

The examination app turns a dense paper checklist into a guided flow an engineer can complete one-handed, on site, in minutes — and it never stops just because the connection does.

01

Reporting, simplified

A four-step flow — Installation, Defects, Repairs, Complete — replaces multi-page paper forms. Plain-language questions, big tap targets and clear Yes/No answers mean a full examination is logged correctly the first time.

02

Works fully offline

Basements, plant rooms, lift shafts, remote sites — coverage is unreliable where the work happens. Every answer, defect note and reading is captured straight to the device, so the engineer never hits a wall and never loses an entry.

03

Syncs whenever it can

The moment a connection returns, completed reports upload themselves to the HEYN platform in the background. No manual re-keying back at the depot, no paperwork backlog — the dashboard simply stays current.

100%
Works offline
4-step
Guided examination
Auto
Sync on reconnect
1×
Source of truth
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